Privacy Policy

Introduction

Well hello there. Welcome to Cypher Market. We hope you enjoy your stay. For the sake of all parties let’s take some time to discuss your privacy.

As FOSS advocates, privacy is very important to us, and we want to make sure we do right by people. So let’s start by saying that if you have any questions, comments, or concerns, don’t hesitate to reach out to us at cyphermarket@protonmail.com, or through our on-site contact form. We’re more than happy to answer any questions.

We’re not a fan of confusing legalize or jargon, so we’re going to make this as easy-to-understand and human readable as possible.

First things first, you’re probably here for one of two reasons:

  1. To see what we’re all about (i.e. viewing, but not purchasing).
  2. To purchase some sweet FOSS merch and support your favorite projects.

The data collected is different for these two parties, but we recommend people from both groups still read the whole policy to understand the differences.

Matomo

We use Matomo for our site analytics. It’s an open source, self-hosted alternative to proprietary software like Google Analytics. This gives us complete control of the data, and enables to us to easily respond to any requests, as well as ensure that your data is never shared with anyone outside of Cypher Market. IP addresses are anonymized to the first two numbers (so it appears as 45.32.XX.XX). No geolocation plugins have been installed, but Matomo does guess your country based off of your language preferences. This lets us see how we should translate, and where our visitors are coming from (so maybe we can do some marketing in those areas, who knows?).

Browser Do Not Track (DNT) requests are honored.

We DO NOT share this data with ANYONE outside of Cypher Market.

Server logs

Our site is hosted on Vultr servers and subject to their terms of service. Additionally, we do not have control over what they choose to track for incoming traffic onto their servers. Regarding our rented boxes, our Ubuntu server and nginx (our web server software) keep standard logs for troubleshooting.

Cookies

Yeah, we have cookies. They’re used to make the whole ecommerce experience convenient (such as saving items to your cart and keeping them there across pages). If you disable cookies for our site then these features may not work properly. I’ll summarize how they are used on this site below:

  1. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  2. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  3. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Contact forms

If you contact us via Contact Form, we retain whatever data you have given us including name, email, phone number (if applicable), and your message.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Purchasing Customers

If you purchase an item from our site, all of the above applies to you, but we will also need additional information so we can send the purchased items to you (duh!). This includes, but is not limited to, your name, full address, and phone number (if applicable).

If you are paying with credit card, we minimize sensitive data on site by using a third-party processing service (Stripe). If you pay with a cryptocurrency, for all non-Monero supported coins we use Globee, but keep in mind that your coins from a transparent blockchain can be traced, if not by us, then by any third-party viewer who is aware of your transaction. We highly recommend using Monero for your purchases, in which case only the transaction ID and receiving subaddress are retained, as no other identifying information is shown in Monero by default.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Other pieces of data should be considered to be kept indefinitely unless otherwise stated in this policy.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Before we end this section we need to have the law enforcement talk. Cypher Market will aid law enforcement on request to our fullest ability, which includes releasing retained information into their clutches.

Your contact information

As stated in the beginning of this document, if you have any questions, complaints, or concerns feel free to reach out to us at cyphermarket@protonmail.com or through our on-site contact form.

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